THE ROLE OF SOCIAL TECHNOLOGIES IN IMPROVING THE EFFICIENCY OF THE SERVICE SECTOR: PROS AND CONS. American Journal of Public Diplomacy and International Studies (2993-2157), [S. l.], v. 2, n. 5, p. 112–121, 2024. Disponível em: https://www.grnjournal.us.e-scholar.org/index.php/AJPDIS/article/view/4685. Acesso em: 27 jan. 2026.